Shipping policy

Last updated: 18 October 2026

At Beverlys, we aim to deliver your order safely and efficiently. Please read our Shipping Policy to understand our delivery timeframes, shipping process, and conditions.

1. Processing Time

Orders are processed after payment has been successfully confirmed.

Please allow 1–3 business days for order processing before dispatch. Processing may take longer during public holidays, promotional periods, or periods of high order volume.

2. Shipping and Delivery Times

Our estimated delivery timeframe is 7–13 business days from the date your order is processed and dispatched, depending on your delivery location and courier service.

Please note:

  • Delivery times are estimates and are not guaranteed.

  • Public holidays, courier delays, weather conditions, and high order volumes may affect delivery.

  • Business days exclude weekends and public holidays.

  • We will communicate any significant delays where reasonably possible.

3. Shipping Fees

Applicable shipping fees will be displayed at checkout before you complete your purchase.

Any shipping promotions or free-shipping offers will be subject to the conditions communicated at the time of the offer.

4. Order Tracking

Where tracking information is available, it will be provided once your order has been dispatched.

Please allow time for tracking information to update after dispatch. If you have not received tracking details or need assistance with your delivery, contact us at berverlyshop@gmail.com.

5. Incorrect Shipping Information

Customers are responsible for providing accurate and complete delivery details at checkout.

If you notice an error in your delivery address, please contact us as soon as possible. We cannot guarantee that changes can be made after an order has been processed or dispatched.

Additional delivery costs arising from incorrect information or redelivery may apply where legally permitted and disclosed.

6. Delayed, Lost or Missing Orders

If your order has not arrived within the estimated delivery timeframe of 7–13 business days, please contact us so we can investigate with the relevant courier or supplier.

We will work to resolve delayed, missing, or incorrectly delivered orders in accordance with applicable consumer protection laws.

7. Delivery Restrictions

Delivery availability depends on the destination and the services available through our shipping partners. Any applicable delivery restrictions will be communicated where possible.

8. Contact Information

If you have any questions about shipping, tracking, or delivery, please contact us:

Store: Beverlys
Email: berverlyshop@gmail.com

Thank you for shopping with Beverlys. We appreciate your patience and support.