Last updated: 18 October 2026

1. Overview

Welcome to Beverlys. These Terms of Service govern your access to and use of our online store, website, products, and related services.

Throughout these terms, “we”, “us”, and “our” refer to Beverlys. “You” and “your” refer to any person visiting our website, browsing our products, or making a purchase.

By accessing our website or purchasing from us, you agree to these Terms of Service and our applicable store policies. If you do not agree, please discontinue use of our website.

2. Eligibility

By using our website, you confirm that you are legally able to enter into a binding agreement under applicable law, or that you have the permission of a parent or legal guardian where required.

You agree to provide accurate and complete information when placing an order.

3. Products and Descriptions

We aim to ensure that all product descriptions, images, prices, and details displayed on our website are accurate.

However, product colours and appearances may vary slightly depending on your screen, device, lighting, or manufacturing variations.

We reserve the right to correct genuine errors, update product descriptions, and discontinue products where appropriate. Nothing in these terms permits us to misrepresent products or avoid our legal obligations to customers.

4. Pricing and Payments

All prices are displayed in South African rand (ZAR), unless otherwise stated.

Prices, promotions, and product availability may change without prior notice. Any change will not alter an order that we have already accepted, except where permitted by law.

Payment must be completed using the payment methods available at checkout. Orders may be held or cancelled if payment cannot be verified, subject to applicable law.

You are responsible for ensuring that your billing and payment information is accurate.

5. Orders and Acceptance

Placing an order constitutes an offer to purchase the selected products.

You will receive an order confirmation after submitting your purchase. An automated confirmation does not necessarily mean that the order has been dispatched.

If we cannot fulfil an order because of a stock shortage, pricing error, or another legitimate reason, we will contact you and arrange an appropriate solution, including a refund where applicable.

We reserve the right to refuse or cancel orders where legally justified, including suspected fraudulent or unauthorised transactions. Any payment received for an order that is cancelled will be refunded where required.

6. Shipping and Delivery

Delivery estimates and applicable shipping fees will be displayed on our website or communicated during checkout.

Delivery times are estimates and may be affected by courier delays, public holidays, adverse weather, high order volumes, or circumstances beyond our reasonable control.

Customers must provide accurate delivery details. Additional costs caused by incorrect addresses or failed delivery attempts may be charged where lawful and disclosed in advance.

If your order is delayed, lost, or delivered incorrectly, please contact us at berverlyshop@gmail.com so we can investigate.

Nothing in this section excludes any consumer rights relating to delivery or the supply of goods.

7. Returns, Refunds and Cancellations

Our Return and Refund Policy explains the process for requesting returns, refunds, exchanges, and order cancellations.

Please consult that policy for the relevant procedures and timeframes.

Our policies do not restrict any mandatory rights available under South African consumer protection legislation, including applicable rights relating to defective goods and qualifying online transactions.

For return or refund assistance, email berverlyshop@gmail.com.

8. Promotions and Discounts

Promotional offers, discount codes, and special deals may be subject to additional conditions, including eligibility requirements and expiry dates.

Unless stated otherwise, promotions cannot be exchanged for cash or combined with other offers.

We reserve the right to correct promotional errors and withdraw or amend future offers where legally permitted. Any change will respect rights already acquired by customers.

9. Acceptable Use

You agree not to use our website:

• For unlawful, fraudulent, or misleading activities.

• To violate applicable laws or regulations.

• To interfere with website security or functionality.

• To introduce malicious software or attempt unauthorised access.

• To copy, reproduce, or commercially exploit website content without permission.

• To submit false personal, payment, or order information.

We may restrict access where there is a legitimate reason to do so, subject to applicable law.

10. Intellectual Property

Unless otherwise stated, the Beverlys name, branding, logos, website text, images, graphics, and other original content are owned by or licensed to Beverlys.

You may not reproduce, distribute, modify, or commercially use this content without prior written permission, except where permitted by law.

11. Third-Party Services and Links

Our website may use third-party services, including Shopify, payment providers, and courier companies.

Third-party websites and services may have their own terms and privacy policies. We are not responsible for independent third-party content or services beyond our legal responsibilities.

Your use of third-party services may be subject to their respective terms.

12. Privacy and Personal Information

We collect and process personal information as necessary to operate our store, process orders, arrange deliveries, provide customer support, and meet legal obligations.

Personal information will be handled in accordance with our Privacy Policy and applicable South African data protection laws, including the Protection of Personal Information Act 4 of 2013 (POPIA).

Please review our Privacy Policy for details about the information we collect, how it is used, and the rights available to you.

13. Limitation of Liability

To the extent permitted by law, Beverlys will not be liable for indirect or consequential losses arising from the use of our website or delays caused by circumstances beyond our reasonable control.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer rights, liability for unlawful conduct, or other non-excludable legal obligations.

14. Indemnification

You agree not to misuse our website or violate these terms in a way that unlawfully harms Beverlys or another party.

To the extent permitted by law, you may be responsible for losses directly arising from your unlawful conduct or breach of these terms. This clause does not create liability where prohibited by applicable law.

15. Errors and Updates

Occasionally, our website may contain typographical errors, inaccurate information, or outdated details concerning product descriptions, prices, promotions, or availability.

We reserve the right to correct errors and update website information where appropriate. We will honour applicable legal obligations concerning accepted orders and customer remedies.

16. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business, website, or legal requirements.

The latest version will be published on our website with its updated revision date. Changes will apply prospectively where appropriate and will not remove rights already protected by law.

Your continued use of the website after changes are published constitutes acceptance of the updated terms to the extent permitted by law.

17. Governing Law

These Terms of Service are governed by the laws of the Republic of South Africa.

Any dispute will be dealt with by a competent South African court or other appropriate dispute-resolution body, subject to applicable consumer protection laws and jurisdictional requirements.

18. Contact Information

For questions about these Terms of Service, orders, products, or our policies, please contact us:

Store name: Beverlys
Email: berverlyshop@gmail.com

Thank you for shopping with Beverlys.